Refund policy

At Sonoran Bloom Soap Co., each product is handcrafted with care in small batches. Due to the nature of our products, we do not accept returns or offer refunds.

However, your satisfaction is important to us. If there is an issue caused by our error — such as receiving the wrong item or a damaged product — please contact us within 3 days of delivery, and we will make it right.

To request assistance, please email us at Sonoranbloomsoapco@gmail.com with your order number and a photo of the issue.

Please note:
• We do not accept returns for change of mind
• We do not offer refunds or exchanges unless the error is on our end

Thank you for supporting our small business and understanding the care that goes into each handmade item 💛